Solutions Engineer

Remote

Full Time

Sol Eng Netwrk

Mid Level

Secur-Serv, a Scantron Corporation company, is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. Secur-Serv provides nationwide, on-site service to businesses of every size, focusing on the financial, manufacturing, transportation, and healthcare industries.

Secur-Serv is headquartered in Omaha, NE, and able to service our customers throughout the continental United States and Canada.

Why Secur-Serv?
Join Secur-Serv because we are committed to professional and personal growth, working with employees to develop a defined career path and helping them achieve their career goals with internal and external training and tuition reimbursement. We empower our employees to innovate and be a part of solutions that improve processes, systems, and transformation. We recognize and provide an environment where each and every employee can make an impact.

We have a generous benefits package for our full-time employees, which includes an EPO medical plan option, HSA medical plans that go with employer contributions to an HSA Account, dental, vision, company-paid life insurance, and company paid short- and long-term disability coverage.
Plan for your future with Scantron’s 401K savings plan with a generous company match. You are vested on your first day of eligibility in the plan.
Participate in our company wide well-being program that also serves to lower your annual health insurance premiums.
Explore new education opportunities with our Tuition Reimbursement Plan which covers up to $5,250.

This is a remote, work-from-home position, and all qualified candidates are encouraged to apply in the continental U.S., with the exception of candidates from Colorado, California, Washington, and New York

POSITION SUMMARY
A Solutions Engineer serves as the technical expert within a sales team, working closely with clients to understand their needs and demonstrate how a company’s products or services can solve their challenges. This role is a hybrid of technical and sales responsibilities, requiring in-depth product knowledge and strong communication skills.

ESSENTIAL RESPONSIBILITES

Collaborate with the sales team to identify and understand client needs and business objectives.
Develop and present tailored product demonstrations, proof of concepts, and technical presentations to prospective clients.
Ask questions and listen so you can produce an accurate picture of customer requirements and propose customized solutions using the company's products and services.
Serve as the primary technical resource during customer interactions, answering product-related questions and addressing technical concerns.
Design product trials or pilots, help to ensure smooth implementation and technical validation for customers.
Work closely with product management and engineering teams to provide customer feedback and suggest product improvements.
Provide post-sale technical support and ensure successful product deployment and integration.
Maintain a deep understanding of the company’s products, industry trends, and competitive landscape to offer the best technical solutions.
Create technical documentation, including proposals, solution designs, and customer-specific configurations.
Attend industry events, conferences, and webinars to stay updated on the latest technology trends.

REQUIRED SKILLS/EXPERIENCE/EDUCATION

Bachelor’s degree in computer science, Engineering, Information Technology, or a related field.
- 5 Years of experience working in this role at an MSP accepted in lieu of a degree.
Strong understanding of cloud computing, SaaS, networking, or software development concepts.
Ability to simplify complex technical solutions and communicate them effectively to both technical and non-technical audiences.
Hands-on experience with technical platforms or software solutions (Windows Server, Windows Desktop, Mac OS, Microsoft Products & Azure, Backup and disaster recovery, ConnectWise platforms, product sourcing sites, Auvik).
Experience with scripting, process development, and system integrations is a plus.
Excellent problem-solving skills, with the ability to think creatively to address customer needs.
Strong interpersonal skills and the ability to work collaboratively with cross-functional teams.
Willingness to travel as needed for client meetings and events.

PREFERRED SKILLS/EXPERIENCE

Experience with CRM or sales enablement tools such as ConnectWise.
Prior experience in a customer-facing role, particularly in a sales or technical consulting environment.
Certifications in relevant technologies (e.g., AWS, Google Cloud, Cisco, Microsoft platforms and products, VMWare).

PHYSICAL / MENTAL REQUIREMENTS

Sit Frequently at a desk
Frequent fine hand and finger movements (keyboard, writing, mouse movement)
Continual close visual acuity for reading
Hearing and speaking for communication within and outside of company.
May be required to lift/push/pull up to 10 pounds for set up/movement of office equipment,
Mental Requirements – must be able to consistently:
- Learn new tasks,
- Remember Processes,
- Maintain focus,
- Complete tasks independently
- Make timely decisions in the context of a workflow,
- Ability to communicate effectively,
- Able to adhere to process protocol in a timely manner
- Ask for help when needed.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.

 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our People Department by emailing [email protected] or calling 402.235.6967.

EEO is the law. To review your rights under Equal Employment Opportunity please visit: www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

Apply for this position

Required*

Apply with Indeed

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Are you authorized to work in the United States without immigration sponsorship by your employer?*

In this remote position, you will be working from home. In what state do you reside / will you work out of?

If offered a position, are you willing to submit to a background check and drug screen?*

Do you have a Bachelor's degree in a relevant field (Business, IT, Engineering)?*

How many years of sales experience do you have in IT managed services or cybersecurity industry?*

Do you have a minimum of 2 years experience as an IT engineer?*

Do you have a minimum of 2 years experience as an IT engineer - Security*

What is your desired annualized salary or hourly rate?*

Do you have any existing obligations to current or former employers, such as a non-compete or confidentiality agreement(s)? If Yes, please provide additional details; or enter No.*

If you have been referred by a Scantron employee, please provide the employees name.

Have you ever been employed by Scantron?*

As a contractor who has customers in the Health Care field receiving federal funds, Scantron cannot employ individuals who are on the List of Excluded Individuals / Entities from the Office of Inspector General (https://oig.hhs.gov/exclusions/). Are you on the Exclusions List from the Office of Inspector General? If you say yes to this question, it will exclude you from consideration for employment.*

I attest to the accuracy and completeness of the information I have presented for employment purposes, both in writing and verbally. I understand that if misrepresentation or false information is later found to have been presented, my employment could be terminated or my offer rescinded.* I attest.I do not attest.

Do you have experience in the same or similar role at a Managed Service Provider?*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Invitation for Job Applicants to Self-Identify as a U.S. Veteran

A “disabled veteran” is one of the following:
- a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
- a person who was discharged or released from active duty because of a service-connected disability.
A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran status

I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability

Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Please check one of the boxes below:

YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Name	Date

Human Check*

Submit Application

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

Solutions Engineer

Apply for this position