IT Implementation Engineer II

Remote

Full Time

STS Technology

Experienced

Secur-Serv, a Scantron Corporation company, is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. Secur-Serv provides nationwide, on-site service to businesses of every size, focusing on the financial, manufacturing, transportation, and healthcare industries.

Secur-Serv is headquartered in Omaha, NE, and able to service our customers throughout the continental United States and Canada

Why Secur-Serv?

Join Secur-Serv because we are committed to professional and personal growth, working with employees to develop a defined career path and helping them achieve their career goals with internal and external training and tuition reimbursement. We empower our employees to innovate and be a part of solutions that improve processes, systems, and transformation. We recognize and provide an environment where each and every employee can make an impact.

We have a generous benefits package for our full-time employees, which includes an EPO medical plan option, HSA medical plans that go with employer contributions to an HSA Account, dental, vision, company-paid life insurance, and company paid short- and long-term disability coverage.
Plan for your future with Scantron’s 401K savings plan with a generous company match. You are vested on your first day of eligibility in the plan.
Participate in our company wide well-being program that also serves to lower your annual health insurance premiums.
Explore new education opportunities with our Tuition Reimbursement Plan which covers up to $5,250.

This is a remote, work-from-home position, and all qualified candidates are encouraged to apply in the continental U.S., with the exception of candidates from Colorado, California, Washington, and New York. Ideally we are looking for candidates who can work during core business hours in the Central Time Zone.

POSITION SUMMARY

The IT Implementation Engineer II is a senior technical role on the Project Services team. This is a client facing position working primarily on new requests both independently and as technical lead on larger project teams. This role also serves as an escalation resource for priority support issues. Successful individuals in this role demonstrate superior customer service, excellent interpersonal and communication skills, and have advanced technical abilities in a wide range of disciplines.

ESSENTIAL RESPONSIBILITIES (include the following: other duties may be assigned)

Build, configure, and deploy complex on-premises infrastructure solutions including servers, workstations, storage, and network devices
Set up, configure, migrate, and manage virtualized environments including VMWare and Hyper-V
Employ advanced networking skills in configuring and troubleshooting switches, firewalls, WAPs and VLANs
Provide expert Active Directory administration skills including creating or migrating to new domains
Experienced in implementing backup and disaster recovery solutions
Experience with management and migrations to Microsoft 365 products. Including but not limited to Exchange Online, SharePoint, Teams, Endpoint Manager and Security.
Experience with Microsoft Azure infrastructure, both cloud and hybrid environments
Experienced with Microsoft Exchange configuration and administration
Demonstrate superior troubleshooting capabilities
Basic understanding of PowerShell
Serve as mentor for teammates and point of escalation for other departments
Provide remote support for Field Service Technicians performing on-site installations
Demonstrate ability to balance priorities on multiple active projects, meet deadlines and follow-through on objectives to successfully complete assignments
Participate in meetings to facilitate project planning, implementation strategy and provide status updates
Occasional regional travel required to customer sites to perform IT infrastructure installations (less than 10%)

REQUIREMENTS

5 years of experience with computer operating systems (server and pc)
5 years of experience with technology infrastructure, including pc/laptop, servers and networking devices

PREFERRED SKILLS/EXPERIENCE

Bachelor’s degree in Computer Science or Management Information Systems
5 years of experience in local and wide area networking
Current networking and/or server administration certifications

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.

 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our People Department by emailing [email protected] or calling 402.697.3039.

EEO is the law. To review your rights under Equal Employment Opportunity please visit: www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

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IT Implementation Engineer II

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